This Privacy Policy explains how Innovative Energy Consultants (“IEC”, “we”, “our” or “us”) collects, uses, and shares your Personal Information. There is also an explanation of the data rights you may have with regards to your Personal Information. This Privacy Policy applies to all visitors ofInnovative Energy Consultants’ website (https://www.innovative-energy.org), to all of the services offered by IEC and to all our customers or visitors that otherwise interact with us (“users”, “you” or “your”).
We are committed to respecting your privacy rights and recognise your need for appropriate protection and management of all the Personal Information you share with us. We strive to comply with all applicable laws around the world that are designed to protect your privacy. This policy provides the standard which IEC maintains with regard to privacy, even if we are working with legal persons and/or natural persons located outside of the UK, EU or the EEA, in countries which may not require such a high level of protection of Personal Information.
This Privacy Policy is not intended to override the terms of any contract you may have with IEC, nor any rights you may have under other applicable data privacy laws.If you have questions or concerns specifically about this Privacy Policy, please contact us by email at:info@innovative-energy.org, with the subject line ‘Privacy Policy Query’.
We collect and process Personal Information in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018 (‘UK GDPR’). For the purposes of the UK GDPR, we are the data “Controller” of your Personal Information as it is IEC that determines how, when and by which means, a user’s information is processed. The data “Processor” is Krystal.uk as it processes Personal Information on behalf of the data controller.
“Personal Information” is any information relating to an identified or identifiable natural person (“Data Subject”). An identifiable natural person can be identified directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
If we handle your Personal Information, then you are the “Data Subject”. Data Subjects have certain rights regarding the processing of Personal Information under the UK GDPR as set out in this privacy policy.Our “Services” relate to the provision of Energy and Sustainability Consulting and/or Growth Consulting by IEC.
To provide you with our Services, we must collect certain Personal Information relating to an identified or identifiable natural person. We collect the Personal Information you provided us with, from your use of our Services, and from other sources, such as partner or client companies we work with. The Personal Information we collect about you includes but it is not limited to:
We may collect your Personal Information from you based on your use of our website (https://innovative-energy.org/) including forms and files submitted through the website, comments you leave on blog posts or through the use of cookies.
If you contact us by (including but not limited to) telephone, email, or the chat box function on our website we will collect the Personal Information you include and process it in accordance with the processes outlined in this policy, including our basis for processing your Personal Information. This may include discussing matters with you relating to an enquiry about our Services, a contract we may have entered into with you or because you have subscribed to our newsletter. We may also collect Personal Information you have provided to companies that we partner with or are our clients in accordance with their privacy policy.
We use your Personal Information for the following purposes:
We will process your Personal Information if we have a legal basis, as established in this Privacy Policy, or as notified to you at the time we collect your Personal Information, and for the purposes it was collected for, unless we reasonably consider that we need to use your Personal Information for another reason and that reason is compatible with the original purpose. We may process your Personal Information without knowledge or consent where it is required by law.
Our website is hosted on the Webflow platform.
Webflow provides us with the online platform that allows us to inform you about our services to you.
Your data may be stored through Webflow.uk’s data storage, databases and the general Webflow applications. They store your data on secure servers behind a firewall. Personal Information derived from non-website generated business is stored on secure servers operated by IEC.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions via surveys or questionnaires, to send updates about our company, or as otherwise necessary to enforce our Terms ofUse, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, or webchat.
We rely on the following legal bases to process your Personal Information:
“Legitimate interest”. Under this legal basis we process your Personal Information if, for example, you have made an enquiry and we need to contact you to respond and resolve this query. Or, in terms of any information gathered via “cookies”, to aid your use and navigation of our website (https://www.innovative-energy.org). We may also have a legitimate interest to contact you about our Services that may be relevant and/or of interest to you as part of our marketing campaigns.
“Necessary for performing a contract”. Under this legal basis if we enter into a contract with you or are in the process of forming a contract with you and you request certain pre-contractual details, we may need to use your Personal Information to complete such contracts, for example we may need to email you certain documents or call you etc.
“Consent”. Under this legal basis we may set out specific circumstances where we want to process your Personal Information and request your explicit consent for this. Your explicit consent will usually be in the form of actively checking a tick-box or something similar to confirm your consent. For example, unless we have a legitimate interest to contact you about our Services that we would like to market to you, then we would require your consent. Consent can be withdrawn at any point by contacting us at: info@innovative-energy.org, with the subject “Withdrawal of Consent to Process Personal Information”.
“Compliance with a legal obligation”. Under this legal basis we may need to process your Personal Information to comply with a common law or statutory obligation, such as disclosures for compliance with HMRC and other such disclosures.Marketing: the legal basis for marketing promotional materials to you is “Legitimate Interest” if we have identified your organisation as an appropriate business to market to. However, all Data Subjectshave the right to unsubscribe from such marketing communications. Where we do not have a legitimate interest in marketing to you, we shall seek your consent to do so, and this will form the legal basis for our marketing actions.
All Users have the following rights in relation to their Personal Information:
If you are unhappy with how we have used your Personal Information, you can register a complaint with the UK Information Commissioner’s Office. If you are based outside the UK, you may also have the right to complain to a privacy and data regulator in the country, state, or province where you are located.
You do not have to pay a fee to exercise any of the above rights, including requesting access to your Personal Information. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or we may refuse to comply with your request in these circumstances. We aim to respond to all legitimate access requests within one month. It may take us longer than one month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
These rights apply to all users of IEC, including residents of California who have certain data protection rights under the California Consumer Privacy Act (“CCPA”). Under this act residents of California may request access to, and the deletion of, Personal Information alongside the other rights detailed above. IEC does not discriminate against any user for exercising their rights under the CCPA or any other data protection rights mandated by law or included in this Privacy Policy
We would like to place cookies on your computer to help us improve your experience using our website. Cookies are small text or data files that are placed on your computer by websites that you browse. They are commonly used to help make websites function, or function more effectively, as well as to provide information to the owners and operators of the site, in this case IEC and Webflow.
We use “Essential Cookies”, these cookies are categorised as strictly necessary to provide our website. For example, we may use these cookies to help us enforce our Terms of Use, prevent fraud and maintain the security of our service.
We also use "Analytics" cookies, these cookies help us understand how the website performs, how visitors interact with the site, and whether there may be technical issues. These cookies are opt-in and you can opt-out at any time using the Privacy preference center.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visitwww.allaboutcookies.org.
We will retain your information for as long as it is necessary to provide both our services to you and for our business development purposes.
Changes to this privacy policy will be posted on our website from time to time in response to changing legal, regulatory, or operational requirements. Where changes are significant, in our sole good faith discretion, we may also notify you via email prior to these changes becoming effective.Where required by law, we will obtain your consent to such changes. We encourage you to periodically review this page for the latest information on our privacy practices.
Last update: 07/07/2024
IEC would like to place cookies on your computer to help us improve your experience of our website.Cookies are small text or data files that are placed on your computer by the websites that you visit.They are commonly used to make websites function, or function more effectively, as well as to provide information to the owners and operators of the website. Typically, they keep track of the settings users have selected and the actions they have taken on a site.To find out more about these cookies please see the table below which explains the cookies we use and why.
When you visit our website: https://www.innovative-energy.org we collect standard internet log in information and details of visitor behaviour patterns. This is done to collect the following information:
This information is collected in a manner that does not identify anyone directly and no attempts are subsequently made to identify anyone.
All cookies used on our website are categorised as essential meaning these cookies are strictly necessary to provide our website and online services. They help us to enforce our Terms of Use, prevent fraud and maintain the security of our services.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org
We assume that if you continue to use our site after accepting the use of cookies via the pop-up banner that appears when you first visit our website and/or reading this Cookie Policy that you consent to the terms of our use of cookies during your future visits to our website.
IEC uses only essential cookies provided by Webflow to ensure the effective operation of our website. These cookies included but may not be limited to those displayed in the table:
Changes to this cookie policy will be posted on our website from time to time in response to changing legal, regulatory, or operational requirements. Where required by law, we will obtain your consent to such changes. We encourage you to periodically review this page for the latest information on our cookie practices.
Last update: 28/07/22
